Privacy Policy

Jordan Travel Market ("JTM", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jordantravelmarket.com and register for our events.

1. Information We Collect

Personal Information

When you register as an exhibitor or visitor, we may collect:

• Full name and job title
• Email address and phone number
• Company name and address
• Industry sector and business interests
• Dietary requirements and accessibility needs
• Payment and billing information

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your registration and manage your participation in JTM events
• Communicate event updates, schedules, and important announcements
• Facilitate networking opportunities between exhibitors and visitors
• Process payments and issue invoices
• Send marketing communications about future JTM events (with your consent)
• Improve our website functionality and user experience
• Comply with legal obligations and prevent fraud
• Analyze event attendance and engagement metrics

3. Information Sharing and Disclosure

We may share your information with:

• Event Partners: Sponsors, exhibitors, and official partners who contribute to JTM events
• Service Providers: Third-party vendors who assist with event management, payment processing, and marketing
• Legal Requirements: Government authorities when required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell your personal information to third parties for their marketing purposes.

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information for certain purposes
• Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected]

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Event registration data is typically retained for 7 years for accounting and legal purposes. Marketing consent data is retained until you withdraw your consent.

8. International Data Transfers

JTM is based in Jordan. If you are accessing our website from outside Jordan, please be aware that your information may be transferred to, stored, and processed in Jordan or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.